Politique de Confidentialité

Last update: 26/04/2025

At Valdyria, we are committed to protecting the privacy of our users and customers.
This privacy policy outlines how we collect, use, and safeguard your personal data, in compliance with the General Data Protection Regulation (GDPR) and applicable French and European laws.

1. Data Controller

The data controller responsible for the collection and processing of your personal data is:

  • Company Name: Valdyria

  • Website: www.valdyria.com

  • Legal Status: Micro-entreprise

  • SIRET Number: 88769180600020

  • Registered Address: 10B rue de la forêt, 68190 Ungersheim, France

  • Publication Manager: Salomé Burgun

  • Email: contact@valdyria.com

2. Types of Personal Data Collected

We collect the following personal data:

  • Identification data (name, first name)

  • Contact information (email address, postal address, phone number)

  • Order and payment data (order history, delivery address – payment data is processed securely via third-party services such as Stripe and PayPal)

  • Data related to your navigation (IP address, browser type, pages visited, via cookies)

We only collect personal data that is strictly necessary for the purposes outlined below.

3. Purpose of the Collection

Your personal data is collected for the following purposes:

  • Order management and delivery of purchased products

  • Customer service and after-sales service

  • Sending order confirmations and important service-related notifications

  • Managing your account (if applicable)

  • Sending marketing communications and newsletters (only with your explicit consent)

  • Analysis and improvement of our website performance and user experience (via cookies)

  • Legal obligations compliance (invoicing, accounting)

4. Legal Basis for Processing

We process your data based on:

  • The execution of a contract (processing your orders)

  • Your explicit consent (newsletter subscription, cookies, marketing emails)

  • Our legitimate interest (customer relationship management, website operation optimization)

  • Compliance with legal obligations (e.g., tax and accounting regulations)

5. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes stated above:

  • Order and invoicing data: 10 years (legal accounting obligation)

  • Contact form data: 3 years from the last contact

  • Newsletter subscription data: Until you unsubscribe

  • Cookies: 13 months maximum

After these periods, your data is deleted or anonymized.

6. Data Recipients

Your data may be shared with trusted third parties:

  • Website hosting provider (Hostinger)

  • Payment service providers (Stripe, PayPal)

  • Logistics and delivery service providers (if applicable)

  • CRM and marketing platforms (if used in the future, based on explicit consent)

  • Public authorities (only if legally required)

All third parties are required to comply with GDPR obligations.

7. Data Transfers Outside the EU

Some of our service providers (such as PayPal or Stripe) may transfer data outside the European Economic Area (EEA).
These transfers are governed by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

8. Your Rights

 In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of access: You can obtain information about your personal data.

  • Right of rectification: You can request corrections of inaccurate or incomplete data.

  • Right of erasure (« right to be forgotten »): You can request deletion of your data in certain cases.

  • Right to restrict processing: You can request the limitation of the use of your data.

  • Right to object: You can object to certain processing operations, especially marketing.

  • Right to data portability: You can request to receive your personal data in a portable format.

To exercise your rights, please contact us at: contact@valdyria.com
We will respond within 30 days.

9. Cookies

 Our website uses cookies to improve navigation and user experience.

  • Essential cookies: necessary for the proper functioning of the site.

  • Analytics cookies: used to measure and analyze site traffic (e.g., Google Analytics).

  • Marketing cookies: only activated with your consent.

When you first visit the site, a cookie banner allows you to accept or refuse non-essential cookies.

You can modify your cookie preferences at any time via your browser settings.

10. Security Measures

We implement technical and organizational measures to protect your personal data:

  • HTTPS secure connection

  • Regular CMS and plugin updates

  • Limited and password-protected access to data

  • Hosting with a GDPR-compliant provider (Hostinger)

No banking data is stored on our servers.

11. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in legislation or our services.
In case of major updates, users will be notified by email or via a notice on the website.

12. Contact

If you have any questions about this Privacy Policy or the use of your data, please contact:

Valdyria
10B rue de la forêt, 68190 Ungersheim, France
Email: contact@valdyria.com